Auto-KJ — Help & Troubleshooting

Comprehensive operational reference and diagnostic guide for Auto-KJ hosts. For conceptual guides and tutorials, see the User Guide and Guided Walkthroughs. Singer-side problems: Singer App FAQ. Tablet problems: Kiosk Guide. Account, key, venue, and billing problems: Host Dashboard Guide.


Quick Reference

Goal Action / Location
Start a show Rotation tab → Add singer → Add song from search → Press ▶ Play
Start the 60-day trial Settings → 🔑 License Activation → Try Full version for 60 days → sign in with your auto-kj.com account → Send verification code → Verify email → Start my 60-day trial. No card
Enter a license key Settings → 🔑 License Activation → account email + License Key from the auto-kj.com dashboard → Activate License
Enable phone requests Inbox tab → Toggle Accept Requests Online ON. Show the Lounge screen QR on your crowd TV (Full version or trial)
Read singer messages / tips 💬 in the header → DJ Inbox → ↩ Reply
Point Break-Wave at music Break-Wave tab → Path / Browse… under the Deck A playlist; Search / Explorer tabs in the mixer strip
Display lyrics on TV Settings → Show night → 🖥️ Show Screens → Launch Lyrics Screen → Drag to TV (press F11 for fullscreen)
Dedicated Rotation TV Settings → Show night → 🖥️ Show Screens → Launch Rotation Screen → Drag to 3rd monitor/bar TV
Change singer key Right-click singer in Rotation → Change key… (remembered permanently per singer per song)
Rescue a struggling singer Fade up the GHOST-TRAX slider on the player to bring in the original vocal guide stem
Reorder / skip singers Drag-and-drop seats directly in the rotation grid — your manual order is obeyed literally
Pause a singer Right-click singer → Pause (or singer pauses via PWA). Unpausing returns them fairly to the spot right behind On Deck
Switch DJ profiles Click 🎧 DJ profile dropdown in header → Switch profile → Optionally confirm night reset
Pair DJ phone remote Settings → Remote Control → Scan private QR on your phone (http://<lan-ip>:8080/remote)
Start break music Switch to Break-Wave tab → Load track to Deck A/B or start AUTOMIX
Clear show for new night Settings → Session & Data → Start Fresh Session (click twice to confirm)
Clear song library Settings → Session & Data → Clear Song Library (wipes catalog with 2-step confirm; preserves singers, rotation, history, settings, license)
Emergency data backup Settings → Session & Data → Back Up My Data… (creates timestamped snapshot)

1. Rotation Tab — Live Show Floor

The central workspace containing the Transport Player (top), Fair Slot Rotation Grid (left), and Song Search & Singer Details (right).

Player Controls & Real-Time Transport

Fair Slot Rotation Rules & Seat Management

Rotation Troubleshooting


2. Inbox Tab — Request Management & DJ Communication

The gatekeeper for all incoming phone submissions, identity claims, singer inquiries, and tip alerts.

Request Ingestion & Approval Workflow

Identity Claims, Departure Alerts & Messaging

Inbox Troubleshooting


3. Break-Wave Tab & Pro Control Hub — DJ Engine

A dual-deck pro DJ system engineered specifically for karaoke breaks.

Dual Decks & Real-Time Mixer

Automix Engine

Break Music Library (Path, Search, Explorer)

Pro Control Hub

Located under Deck B in the Break-Wave tab:

  1. Master Deck Reset Bar: One-click RESET DECK A / RESET DECK B buttons instantly restore playback rate to 1.00× and flatten 3-band EQs to 0.0 dB.
  2. 🎛️ Soundboard: 12 pads (Air Horn, Applause, Scratch, Rimshot, Siren, Sub Drop, Rec Brake, Crickets, Cash, Laser, Mic Drop, Riser) on keys 1–0 - = while the pane is visible. ✎ EDIT PADS loads your own WAV/MP3/OGG/FLAC/M4A onto any pad (persists across restarts; ✕ reverts to the built-in). 🔊 master with a built-in limiter.
  3. 🥁 Drum Sequencer: 16 steps × 6 tracks (Kick 808, Snare, Clap, CH Hat, OP Hat, Lo Tom) with S/M per track, BPM 50–220, SWING, SYNC A / SYNC B (one-shot match to a deck's BPM), presets (House 4/4, 90s Hip Hop, Trap Bounce, Disco Beat), CLR. LIVE PADS on Q–I add Cowbell and Shaker; ● REC ARMED quantizes pad hits into the running pattern. PATTERN A–H is a bank of eight patterns: click a letter to edit it (it plays from the next bar); presets and CLR change only the active pattern. CHAIN ON / OFF is song mode: + [letter] appends the active pattern to the chain, each step sets how many bars it plays (1–16) and × removes it; the chain loops at the end. MIDI can map next / previous pattern.
  4. Looper (inside the drum pane): ● REC MIC for 1/2/4/8 bars starting on the next bar, or 📂 LOAD FILE; layers loop from the bar boundary with their own gain and ✕. Layers follow tempo changes: each layer remembers the BPM it was recorded at and speeds up or slows down to stay on the bar (varispeed, so its pitch moves with the tempo).
  5. ✨ Pro FX Rack: per deck HPF / LPF, ECHO / DELAY (1/8–1/1 beat), REVERB / SPACE, FLANGER / JET, each with ON/OFF, MIX, and INTENSITY, plus RESET. Effects sit after the EQ and before the fader, so the headphone cue hears them.

Break-Wave Troubleshooting


4. Library Tab — Catalog Curation & Audio Health

Maintains and audits the local karaoke and break-music collections.

Catalog Curation Tools

Library Troubleshooting


5. Ghost-Trax Tab — AI Karaoke Track Creation

Cloud-powered stem separation and CDG synchronization tool that converts commercial audio into karaoke tracks.

Track Creation Pipeline

  1. Sign in: Sign in with your ghost-trax.com account (or create one) in the Ghost-Trax tab. Pasting a gtk_… API key is an alternative.
  2. Audio Staging: Upload audio files (.mp3, .wav, .m4a, .flac, .ogg, .aac up to 60 MB). Set Artist and Title.
  3. Automated Pipeline: Track progresses through 4 stages:
  4. Review & Editing:
  5. Library Ingestion: Click Add to library — the completed track (instrumental, synced CDG, and guide vocal stem) is automatically saved into the library's Ghost-Trax/ directory and indexed.

Live Guide Vocal Usage

During live shows, any Ghost-Trax track loaded in the player activates the GHOST-TRAX slider. If a singer struggles with timing or pitch, smoothly raise the slider to mix the original guide vocal stem into the front-of-house mix.

Ghost-Trax Troubleshooting


6. Analytics Tab — Business Intelligence & Reporting

Real-time show telemetry and historical performance logs.

Analytics Metrics & Leaderboards


7. Settings Tab — System Configuration & Rig Preferences

Configuration hub for hardware, network, rules, and profiles.

Settings is grouped into sections ordered by how often you touch them on a show night: Show night (Show Screens, Pre-show Check, LAN network, Remote Control) → Rotation & playback → Singers → DJ / host → Audio & hardware → Appearance → Library, data & help. License Activation leads the page until a key is entered, then drops to the bottom.

Settings Reference


8. Singer Mobile Web App (PWA)

Web application accessed by singers at singer.auto-kj.com or via local LAN.

Singer Capabilities

Singer-side troubleshooting (what to tell a singer)

They say Answer
"It says my name is taken" Another phone claimed it first tonight; pick another name. Reserved DJ names get digits added automatically.
"It won't let me favorite anything" Favorites need an account and a cloud show. On LAN fallback favorites are unavailable.
"I'm not getting notified when I'm up" Turn on 🔔 Notify me when I'm on deck on Home; sign in for background alerts; iPhone needs the app on the Home Screen. LAN shows alert only while the app is open.
"My applause button is grey" 10 taps per song; it re-arms on the next song.
"The app says the show ended / connection rejected" You ended the show, or banned them (Settings → Banned Singers to reverse).
"Where did my song go?" Check the Inbox (manual approval), the duplicate/blocked-song refusal toast, or their pocket in Selected Singer Details.

Full list: Singer App FAQ.


9. DJ Phone Control (Booth Remote)

A dedicated mobile control console for the host, accessible over local Wi-Fi.

Setup & Security

  1. Connect host laptop and phone to the same local Wi-Fi network.
  2. In the host app, open Settings → Remote Control.
  3. Scan the private pairing QR code with your phone (or navigate to http://<lan-ip>:8080/remote#token=<secret>).
  4. The token authenticates your mobile browser session automatically.

Mobile Remote Operations


10. Server Ecosystem (Cloud & Local LAN)

Auto-KJ employs a hybrid dual-engine architecture to guarantee 100% show uptime.

Cloud Server (cloud-server)

Local LAN Fallback Server (local-server)

What works offline (LAN fallback) and what needs the cloud

Works on LAN Needs the cloud
Search, request, cancel, reorder own queue, live line, pause/unpause, applause (10-tap budget), group consent invites, bans, blocked songs, name claims, rename, tips, host ↔ singer messages, the phone remote, requests on/off, show ended Sign-in verification, favorites, history, stats, badges, friends, bands, duet finder, Web Push, GPS discovery and check-in, venue show codes, Browse Before You Go, library cloud sync

Singers on LAN keep in-app on-deck alerts (chime, vibration, banner) while the app is open. Songs completed on LAN are logged in the rig's local history only; they do not reach singer accounts.

Accounts on the LAN: the LAN server can't check sign-ins with the cloud, so it trusts a singer's account only when the phone shows a signed proof of that account, which the app fetches from the cloud while the singer is signed in and online. The proof lasts 12 hours. A singer who hasn't signed in online that day joins the LAN show as a guest: they can still request and sing, but account-based name claims, bans and seat linking treat them as a guest. Bands are not available on LAN; a band name on a LAN request is dropped, so it arrives as an ordinary group song.


11. auto-kj.com Dashboard & Account Problems

Symptom Fix
Verification failed on Activate License Email must match the dashboard EMAIL exactly; copy the key from TELEMETRY → LICENSE KEY; the plan must not be Free version; be online for the first activation.
Gig picker empty / "Cloud shows require a cloud plan (Full version: 1 live show at a time, or higher)" Add the venue in the desktop app's Gigs tab on a cloud plan or an active trial. Full version (venue Wi-Fi only) and Free version cannot save venues.
Trial button says "The server has not supplied its retention policy" The cloud trial service is not enabled on the server; contact support.
Trial refused: already used One trial per account and per computer. Reinstalls, OS reinstalls, and extra accounts on the same machine don't qualify.
● OFFLINE with the Full version The cloud relay refused the connection: sign out and back in (Cloud sign-in rejected), check the gig selection, or wait for the 5-second reconnect. The LAN server keeps phones on venue Wi-Fi working.
"This show was taken over" Another rig on your license claimed the simultaneous-show seat. Full version add-on (+$5/mo for each additional simultaneous show) adds each additional simultaneous show from the dashboard, or Exit on the other rig.

Full reference: Host Dashboard Guide.


Auto-KJ Help & Troubleshooting • Documentation Revision 2026-09-10 (v1.22) • auto-kj.com